Refund terms

Last updated: 14 November 2026

Bidwright is a trading name of Aaron Green, Carson, California, United States. These terms cover a Bidwright triage bought through bidwright.co.

One triage of one tender for $149, paid once. It is a service, delivered as a written document. There is no subscription and nothing recurring.

You get three things, and these are what we are on the hook for:

1. 01A go/no-go call on the tender, with the reasons behind it.
2. 02A checklist of the mandatory requirements in the documents you gave us, quoted, each marked as met, a gap, or needing confirmation.
3. 03A response outline mapped to how the buyer says it will score the bid.

We reply within one working day of receiving your documents, and the finished triage reaches you within two working days.

• You changed your mind before we started. Tell us within 24 hours of paying and before we have begun the work, and we refund the whole $149.
• We are late. If we have not delivered the triage within two working days of receiving your documents, and we have not agreed a new date with you, you can ask for your money back and keep whatever we have sent you.
• We could not do the job properly. If the documents you send are incomplete, unreadable, or locked behind a portal we cannot get into, we will tell you rather than send you something thin. If it turns out we cannot produce a useful triage, we refund in full.
• It does not do what we said it would. If the triage does not answer the three points above for the tender you paid for, tell us within seven days of receiving it and we refund in full.

• After we have delivered a triage that does the three things above. It is information, and once you have it we cannot take it back.
• Because you did not win. We do not score, submit or write the bid, and we cannot promise an outcome. Plenty of sound bids lose on price.

Email [email protected] with the word "refund" and the tender it relates to. We will confirm within one working day. Refunds go back to the card you paid with, normally within five working days of us agreeing. How fast it appears after that is up to your bank.

If you think we have got it wrong, say so plainly and we will look again. We would rather refund a job than argue about one.

These terms sit alongside our privacy notice at bidwright.co/privacy, which explains what we do with your information. Nothing here removes a right you have under the law that applies to you.